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At Power Tools and Machinery Sales we consider customer safety and satisfaction our primary goals. To this end we have formulated and adhere to certain standards policies that help ensure these goals are routinely and consistently achieved. These policies include our Privacy Policy, our Refund and Return Policy, our Safety Policy and our Environmental Policy. 1. Privacy Statement. Power Tools & Machinery Sales, a registered business in the State of Western Australia ("PTMS") operates this Power Tools & Machinery Sales web site. PTMS regards the privacy and security of user information as a critical component of the service that we offer to our users. The following information explains our information gathering and dissemination practices. 2. Registration. When you register to participate in certain the Power Tools & Machinery Sales service(s), our registration form may require you to give us your name, address, company, telephone, fax and email address data("Registration Data"). 3. Registration Data. We use Registration Data to simplify your online shopping experience and possibly to send you additional information about our company and service and to keep you informed of enhancements and complementary products in which you might be interested. You may choose to stop receiving future communications from us. Please see the Opt-Out and Discontinue Section below. 4. IP Addresses. IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as "traffic data" so that data (such as the Web pages you request) can be sent to you. Power Tools & Machinery Sales will not use your IP address to attempt to identify your personal information. 5. Referers. A Referer is the information passed along by a web browser that references the Web URL you linked from, and is automatically collected by our web server as "traffic data". This information is used by Power Tools & Machinery Sales to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information. 6. System Information. System information we collect as part of "traffic data" includes time, the type of web browser being used, the operating system/platform, screen resolution and CPU speed. This information is sent automatically by your web browser when you are connected to a web site. This information is used by Power Tools & Machinery Sales in identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information. 7. Sharing of Information. Power Tools & Machinery Sales feels strongly that your personal data should only be seen by you, unless you choose to share it with others. We will never sell, rent, license or exchange personally identifiable data with a third party without your permission. No personally identifiable data or information will be shared with advertisers or partners without your permission. Some of your information may be shared on an aggregate basis only, as a part of a larger set of statistics (for example, statistics that indicate the percentage of our members that are female), but that information will not be sufficient to permit the recipient to identify you. Notwithstanding the forgoing, Power Tools & Machinery Sales will only disclose personally identifiable data without your permission in the following limited circumstances: (i) if Power Tools & Machinery Sales is required to do so by law, or (ii) if Power Tools & Machinery Sales has the good faith belief that such action is necessary to conform to applicable laws or comply with legal process served on Power Tools & Machinery Sales, or to protect and defend the rights or property of Power Tools & Machinery Sales or another subscriber or to enforce the Terms of Use. 8. Other Web Sites, Links, and Advertisers. This web site contains links to other web sites. Power Tools & Machinery Sales advertisers may also have links on this web site. The privacy practices of those advertisers or web sites linked to Power Tools & Machinery Sales are not covered by this privacy statement and Power Tools & Machinery Sales is not responsible for the privacy practices or the content of such web sites. Additionally, if you make a purchase from a store or merchant listed on or linked to the Power Tools & Machinery Sales web site, any information that you give, such as your credit card number and contact information, is provided to those merchants. These merchants have separate privacy and data collection practices and Power Tools & Machinery Sales has no responsibility or liability for these independent policies. You should be careful to review any privacy policies posted on any linked sites before signing up with and using them. 9. Children Under Age of Thirteen. We do not collect any registration information from users who indicate they are under the age of thirteen (13). If a user under the age of thirteen (13) attempts to register with Power Tools & Machinery Sales, Power Tools & Machinery Sales notifies the user that he or she is not eligible to become a member of Power Tools & Machinery Sales's service and we do not collect or use any personal information from that child. Except in those limited instances described above, Power Tools & Machinery Sales will not share personally identifiable information about our users with third parties without your permission, and we do not sell, license or rent personal information about any of our members, regardless of age. 10. Security. Information collected by Power Tools & Machinery Sales is stored in secure operating environments that are not available to the public. All of our employees are dedicated to maintaining and upholding your privacy and security and are aware of our privacy and security policies. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, Power Tools & Machinery Sales cannot ensure or warrant the security of any information you transmit to us from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best efforts to ensure its security on our systems. 11. Opt-Out and Discontinue. You may elect to avoid future communications from Power Tools & Machinery Sales by using the opt-out links included in our messages or by sending us an email at sales.perth@ptms.com.au indicating your E-mail address and requesting to opt-out and discontinue future communications. Under urgent circumstances, Power Tools & Machinery Sales may be required to send you information about the service or your account, but Power Tools & Machinery Sales will not send you unsolicited communications regarding any commercial offers or advertisements if you have opted out or discontinued the service. 12. Update/Edit. Registered users may update or edit account and personal information previously entered by logging in with their email address and password and then following the instructions. 13. Contact Us. If you have any questions regarding this Privacy Policy, the practices of Power Tools & Machinery Sales, or your dealings with our web site, please contact us at: 14. Modification of Privacy Policy By Power Tools & Machinery Sales. Power Tools & Machinery Sales reserves the right to change or update this Privacy Policy at any time by posting a notice that we are changing our Privacy Policy. We provide as much information about our products as possible to assist you in making an informed purchasing decision. However, you may return any of the goods delivered to you within 30 days of the date of delivery to our contact address, provided that the goods are received by us in the condition they were in when delivered to you, and unused. We cannot accept proof of posting as confirmation of delivery. Any sum debited to us from your credit card, less the cost of postage and packing, will be re-credited to your account within 30 days. Damaged, Faulty or Incorrectly Supplied Items: Should any of the goods supplied by us be damaged, faulty or incorrectly supplied they should be returned to our contact address by recorded delivery, the cost of which will be refunded to your credit card. Any goods being returned should be advised either by telephone (08 -9272 3844) fax (08 9272 8959) or e-mail (sales.perth@ptms.com.au) we can then arrange for replacement goods to be dispatched if required. Accuracy of Information: Whilst every effort is made to maintain the accuracy of information on this website, we make no guarantee as to its accuracy. As errors and omissions may occur, pricing, product information and availability is not final until it has been confirmed by Power Tools and Machinery Sales staff either in person, by email or by phone. Power Tools and Machinery Sales is committed to being leaders in our industry to guiding and helping companies comply with all safety regulations that apply to the nature of their work. Our team will ensure the strictest maintenance requirements are met for all sold, rented or loaned equipment and that a pro-active maintenance program will keep all equipment at the highest standard of quality for our customers. Our in-house company safety program is designed to achieve the following goals:
As a leading machinery and tools supplier we recognise that we have a role to play in ensuring that we manage the environmental impact of our line of products. We also recognise that we have a role to play in communicating good environmental practice outside our company. Our environmental policy is based on four goals:
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